All they had was a "universal" model...suitable as a toy tool. I wanted a professional model, like the Weller D550 or D650... 200 watts or better.
No one has them. Everyone says they'll order one for me, but when I "OK" that... in fact they cannot complete the order. Usually they can't figure out how to locate the distributor chain-of-delivery for the product.
I've tried Home Depot, Lowes, Ace Hdwr, Radio Shack, Northern Tool, ... Went to the Weller website, located the tool, but they have no method of ordering from them. I wrote their "customer service" department, using their website "contact us" option and told them I was disappointed in their lack of info on where I could drive to , walk in and put my hands on their product, pay for it, and take it home.
I got a speedy reply from Debbie Crizer who gave the the names of 3 companies within 50 miles who will sell me the tool. Names only. No contact info, or telephone numbers.... just the names and cities where they are located.
I did a Google search and found their contact info, and called them.
Do you suppose Debbie's info was any good?
Nope. One company does not handle the product at all. (They are a waste-chemical company.) Another is a wholesaler only....will not sell retail, and had no idea where I could buy retail. The third does not actually have the product, ...but will take my money and ship one to me.... 3-6 week wait. Plus shipping.
The cheap chinese tool company has a "similar" product. I bought one, plugged it in, and the heating element instantly went incandescent and the transformer within the handle let the smoke escape from it. (Electric devices do not work well without their smoke. Once the smoke is let out.... you can forggitaboutit. Try it sometime.)
I took it back and got a replacement. It heated up it's element/tip (which is chrome plated and therefore will not "tin" ... or accept solder at all. It will only melt solder and let it drip off onto the floor. The tip is too small and will not transfer heat to the item to be soldered. Allowing additional time to heat the item (a simple pair of 10 ga. twisted wires) resulted in the smoke being let out of the tool again.
(I took it back and got my money back, at least.)
I tried to order it online. Add 15-30% for shipping...AND pay full mfr's recommended prices.

No wonder things are going to H____ in a handbasket.
What a sad state of affairs.